SHIPPING & RETURNS

Shipping Policy

MARTIN ACROSS offers free standard delivery on orders above $ 400. Please note that free shipping will be applied to your order at checkout.

MARTIN ACROSS creates each garment, piece by piece to ensure the best quality and waste reduction. 

 

For orders inside of Quito - Ecuador, delivery will take between 3-4 weeks and is free of charge. 

 

For orders outside of Quito, but within Ecuadorian territory, Delivery will take between 3-4 weeks. Shipping will be an additional $ 7 depending on weight.

 

For orders outside of Ecuador, delivery will take between 5-6 weeks. Shipping rates are calculated according to location.

Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.

Orders placed before 2:00 PM (CEST) will be shipped the same day. During the sale period, the large amount of order can result in longer delivery times.

All international orders are shipped with FEDEX and requires a signature upon delivery. FEDEX usually operates between 9am—6pm on business days. You can specify an alternate daytime delivery address when ordering, for example your work address (recommended).

Return & Exchange Policy

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